Customer reviews play an essential role in creating trust between you and your customers by providing an unbiased view of your products and services. What people say in their reviews matters a lot more than what you say in your marketing content.
Key Reasons Why Your Business Needs to Get More Reviews
The importance of responding to customers online could not be more prevalent as reviews continue to grow more than ever before. Aside from the fact that reviews from customers help others decide whether they should visit a business or not, reviews are now more prevalent on search results pages—meaning a lot of eyes can see