Have you joined the messenger bot family yet? Is there some specific reason why not?

What if anytime your business received a question, you were able to respond without delay? What if you were able to capture the prospect's contact information and add them to your list? As you may well have guessed, I'm asking because that's what a messenger bot can do for you—that, and so much more.

Check out this article by Ana Gotter for Social Media Examiner. Where she outlines “5 Ways to Use Facebook Messenger Bots for Business,” If you're not yet on the bandwagon, I think you will be by the end of this article.

Facebook Messenger Bots, Using Facebook Messenger Bots in Your BusinessCustomers expect lightning-fast responses from businesses on Facebook. Chatbots can help you deliver the right answer the moment a customer asks.

Increasing numbers of consumers are turning to social media messaging, including Facebook Messenger, to contact businesses with questions, comments, and complaints. While there are tools that will help you manage the influx of customer messages, sometimes they’re just not enough, particularly when social users are accustomed to a timely response from you.

Certain chatbots can even provide automated services like wireless bank transactions or help customers book a ride on Lyft, simplifying the process. Remember, the easier you make it for consumers to work with you, the more money you’ll make.

Chatbots are extremely valuable, and part of this value comes from their flexibility. When you create a chatbot, you can customize your chatbot to fit your business, your customers’ needs, and a variety of purposes.

Facebook Messenger chatbots have soared in popularity among businesses. They can deliver automated responses to users who contact you through Messenger and are now being used for a wide array of purposes, including customer service and selling.

read more at socialmediaexaminer.com

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